To make sure you meet your client expectations, you must have a system to measure the level of your performance.
You must make sure of your building, your staff, and your service quality in client’s eyes.
Sometimes mystery shopping or performing audits are the best solution to get a true image about all the details related to your product or service.
Why you better hire us to perform your mystery shopping
We are very experienced performing mystery shopping services. We started this service in 2011. We got much training from various companies covering most of the aspects of mystery shopping.
We are specialists in Egypt and some areas in Saudi Arabia only. As we live in Egypt and travel a lot to Saudi Arabia, you can be sure that we studied in deep all the aspects of the 2 countries, the 2 people and the 2 culture.
We don’t hire other parties to perform these tasks which will help you to minimize the price to the max. On the other hand all the instructions will be mentioned directly to the ones who will perform the mystery shopping, instead of hiring an agency which could neglect part of the information and steps that we should know before performing the tasks.
We make sure to notice all minor details. We follow the instructions very accurately.